@font-face{font-family:Manrope;font-style:normal;font-weight:400 800;font-display:swap;src:url(/fonts/manrope-latin.woff2)format("woff2")}:root{--brand:#1b4f9c;--brand-bright:#2f6fd0;--brand-deep:#123a73;--brand-soft:#eaf1fb;--bg:#f3f6fb;--card:#fff;--line:#e3e9f2;--ink:#1d2536;--muted:#56637c;--faint:#8a96ab;--green:#2f7d58;--amber:#d98a2b;--red:#c9453a;--radius:14px;--shadow:0 14px 34px -18px #14203a47;--shadow-sm:0 8px 22px -16px #14203a47;--sans:"Manrope", system-ui, -apple-system, sans-serif;--sidebar:248px;--sidebar-min:76px}body[data-theme=dark]{--brand:#6ea8ff;--brand-bright:#8bbcff;--brand-deep:#2f6fd0;--brand-soft:#6ea8ff24;--bg:#0d1320;--card:#151c2b;--line:#263149;--ink:#e6ecf7;--muted:#9aa7bd;--faint:#74829a;--green:#58b98a;--amber:#e0a04a;--red:#e06b61;--shadow:0 18px 40px -20px #000000b3;--shadow-sm:0 10px 24px -18px #000000b3}*{box-sizing:border-box;margin:0}body{font-family:var(--sans);background:var(--bg);color:var(--ink);min-height:100vh;font-size:14px;line-height:1.5;transition:background .2s,color .2s}.icon{flex:none;width:18px;height:18px}.app{min-height:100vh;display:flex}.sidebar{width:var(--sidebar);background:var(--card);border-right:1px solid var(--line);z-index:60;flex-direction:column;flex:none;height:100vh;padding:18px 14px;transition:width .22s,transform .22s;display:flex;position:sticky;top:0}.side-head{border-bottom:1px solid var(--line);margin-bottom:8px;padding:0 8px 16px;overflow:hidden}.brand-lockup{align-items:center;gap:11px;min-width:0;display:flex}.brand-mark{background:linear-gradient(135deg, var(--brand-bright), var(--brand-deep));color:#fff;border-radius:11px;flex:none;place-items:center;width:38px;height:38px;font-size:13px;font-weight:800;display:grid}.brand-name{white-space:nowrap;text-overflow:ellipsis;font-size:14.5px;font-weight:800;overflow:hidden}.brand-sub{color:var(--faint);letter-spacing:.04em;white-space:nowrap;font-size:10.5px;font-weight:600}.side-nav{flex-direction:column;flex:1;gap:2px;display:flex;overflow:hidden auto}.nav-group-label{text-transform:uppercase;letter-spacing:.08em;color:var(--faint);white-space:nowrap;padding:14px 12px 4px;font-size:10.5px;font-weight:700}.nav-link{text-align:left;cursor:pointer;width:100%;color:var(--muted);font-family:var(--sans);white-space:nowrap;background:0 0;border:0;border-radius:10px;align-items:center;gap:10px;padding:9px 12px;font-size:13px;font-weight:600;transition:background .16s,color .16s;display:flex}.nav-link:hover:not(:disabled){background:var(--bg);color:var(--ink)}.nav-link.is-active{background:var(--brand-soft);color:var(--brand);font-weight:700}.nav-link:disabled{opacity:.55;cursor:default}.nav-link .icon{width:17px;height:17px}.soon{letter-spacing:.05em;color:var(--faint);background:var(--bg);border-radius:999px;margin-left:auto;padding:2px 7px;font-size:9.5px;font-style:normal;font-weight:800}.side-foot{border-top:1px solid var(--line);padding-top:10px;position:relative}.user-chip{cursor:pointer;width:100%;font-family:var(--sans);color:var(--ink);text-align:left;background:0 0;border:0;border-radius:10px;align-items:center;gap:10px;padding:8px;display:flex}.user-chip:hover{background:var(--bg)}.user-avatar{background:var(--brand-soft);width:34px;height:34px;color:var(--brand);border-radius:10px;flex:none;place-items:center;font-size:12px;font-weight:800;display:grid}.user-meta{flex:1;min-width:0}.user-meta b{white-space:nowrap;text-overflow:ellipsis;font-size:12px;display:block;overflow:hidden}.user-meta span{color:var(--faint);white-space:nowrap;font-size:10.5px}.user-chip>.icon{color:var(--faint);transition:transform .18s}.user-chip[aria-expanded=true]>.icon{transform:rotate(180deg)}.user-dropdown{background:var(--card);border:1px solid var(--line);box-shadow:var(--shadow);z-index:70;border-radius:12px;padding:6px;position:absolute;bottom:calc(100% + 6px);left:0;right:0}.user-dropdown button{cursor:pointer;width:100%;font-family:var(--sans);color:var(--ink);text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:9px;padding:9px 10px;font-size:13px;font-weight:600;display:flex}.user-dropdown button:hover{background:var(--bg);color:var(--brand)}.user-dropdown button:last-child:hover{color:var(--red)}.sidebar-backdrop{display:none}.main{flex-direction:column;flex:1;min-width:0;display:flex}.topbar{z-index:30;background:var(--card);border-bottom:1px solid var(--line);align-items:center;gap:12px;padding:12px 24px;display:flex;position:sticky;top:0}.icon-btn{border:1px solid var(--line);background:var(--card);width:38px;height:38px;color:var(--muted);cursor:pointer;border-radius:10px;justify-content:center;align-items:center;transition:color .16s,border-color .16s,background .16s;display:inline-flex}.icon-btn:hover{color:var(--brand);border-color:var(--brand)}.topbar-title{flex:1;min-width:0}.topbar-title h1{letter-spacing:-.01em;font-size:18px;font-weight:800}.breadcrumb{color:var(--faint);font-size:11.5px}.topbar-actions{align-items:center;gap:8px;display:flex}.content{flex-direction:column;gap:16px;width:100%;max-width:1280px;margin:0 auto;padding:20px 24px 40px;display:flex}body.sidebar-collapsed .sidebar{width:var(--sidebar-min);padding-inline:10px}body.sidebar-collapsed .brand-name,body.sidebar-collapsed .brand-sub,body.sidebar-collapsed .nav-link span,body.sidebar-collapsed .nav-group-label,body.sidebar-collapsed .user-meta,body.sidebar-collapsed .soon,body.sidebar-collapsed .user-chip>.icon{display:none}body.sidebar-collapsed .nav-link,body.sidebar-collapsed .user-chip{justify-content:center}body.sidebar-collapsed .side-head{padding-inline:4px}body.sidebar-collapsed .user-dropdown{width:190px;left:0;right:auto}.stack{flex-direction:column;gap:16px;display:flex}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);flex-direction:column;gap:12px;padding:20px;display:flex}h1{letter-spacing:-.02em;font-size:22px}h2{font-size:16px;font-weight:800}.muted{color:var(--muted);font-size:12.5px}.error{color:var(--red);font-size:13px;font-weight:700}.ok{color:var(--green);font-size:13px;font-weight:700}.hint{color:var(--faint);font-size:11.5px}.meta{flex-direction:column;gap:8px;margin:0;display:flex}.meta>div{border-bottom:1px dashed var(--line);justify-content:space-between;align-items:baseline;gap:12px;padding-bottom:6px;display:flex}.meta>div:last-child{border-bottom:0;padding-bottom:0}.meta dt{color:var(--muted);font-size:12px;font-weight:700}.meta dd{text-align:right;margin:0;font-size:13px}.alert-row{border-left:3px solid var(--amber);flex-direction:column;gap:2px;padding-left:10px;display:flex}.alert-row b{font-size:13px;font-weight:700}label{color:var(--muted);flex-direction:column;gap:6px;font-size:12px;font-weight:700;display:flex}input{font-family:var(--sans);border:1px solid var(--line);color:var(--ink);background:var(--card);border-radius:10px;padding:10px 12px;font-size:14px}input:focus{border-color:var(--brand-bright);outline:3px solid #2f6fd040}.btn{font-family:var(--sans);cursor:pointer;border:1px solid var(--line);background:var(--card);color:var(--ink);border-radius:10px;align-self:flex-start;padding:10px 18px;font-size:13.5px;font-weight:700;transition:border-color .16s,color .16s}.btn:hover:not(:disabled){border-color:var(--brand);color:var(--brand)}.btn.primary{background:linear-gradient(135deg, var(--brand-bright), var(--brand-deep));color:#fff;border:0;align-self:stretch;width:100%}.btn.ghost{background:0 0}.btn:disabled{opacity:.6;cursor:default}.row-between{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.row-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.mono{font-variant-numeric:tabular-nums}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:13px}th{text-align:left;text-transform:uppercase;letter-spacing:.06em;color:var(--faint);border-bottom:1px solid var(--line);padding:8px 10px;font-size:10.5px;font-weight:800}td{border-bottom:1px solid var(--line);padding:10px}tr.clickable{cursor:pointer}tr.clickable:hover{background:var(--bg)}.chip{background:var(--bg);color:var(--muted);border-radius:999px;align-items:center;gap:5px;padding:3px 9px;font-size:11px;font-weight:700;display:inline-flex}.chip.resolved{color:var(--green);background:#2f7d581f}.chip.transferred{color:var(--amber);background:#d98a2b24}.chip.dead_end,.chip.failed{color:var(--red);background:#c9453a1f}.chip.warn{color:var(--amber);background:#d98a2b24}.player{width:100%;margin-top:8px}.turns{flex-direction:column;gap:14px;display:flex}.turn{border-top:1px dashed var(--line);flex-direction:column;gap:6px;padding-top:10px;display:flex}.turn-head{justify-content:space-between;gap:10px;font-size:12.5px;display:flex}.bubble{border-radius:12px;max-width:88%;padding:9px 12px;font-size:13px}.bubble .who{text-transform:uppercase;letter-spacing:.06em;opacity:.7;margin-bottom:3px;font-size:10px;font-weight:800;display:block}.bubble.user{background:var(--bg);color:var(--ink);align-self:flex-start}.bubble.bot{background:var(--brand-soft);color:var(--ink);align-self:flex-end}details summary{cursor:pointer;color:var(--muted);font-size:12.5px;font-weight:700}.payload{background:var(--bg);border:1px solid var(--line);border-radius:10px;max-height:320px;padding:12px;font-size:12px;overflow:auto}.form{flex-direction:column;gap:12px;max-width:420px;display:flex}.login-shell{background:radial-gradient(circle at 20% 0%, var(--brand-soft), transparent 55%), var(--bg);place-items:center;min-height:100vh;padding:24px;display:grid}.login{gap:14px;width:100%;max-width:400px}.login .brand-lockup{margin-bottom:6px}@media (width<=860px){.sidebar{width:var(--sidebar);position:fixed;top:0;left:0;transform:translate(-100%);box-shadow:24px 0 60px -30px #14203a80}body.sidebar-open .sidebar{transform:none}body.sidebar-collapsed .sidebar{width:var(--sidebar);padding-inline:14px}body.sidebar-collapsed .brand-name,body.sidebar-collapsed .brand-sub,body.sidebar-collapsed .nav-link span,body.sidebar-collapsed .nav-group-label,body.sidebar-collapsed .user-meta,body.sidebar-collapsed .soon{display:block}body.sidebar-collapsed .nav-link,body.sidebar-collapsed .user-chip{justify-content:flex-start}body.sidebar-open .sidebar-backdrop{z-index:50;background:#0a101c73;display:block;position:fixed;inset:0}.content{padding:16px 14px 32px}.topbar{padding:10px 14px}}.calls-layout{grid-template-columns:minmax(0,7fr) minmax(0,5fr);align-items:start;gap:16px;display:grid}.calls-list,.calls-detail{min-width:0}.calls-detail{max-height:calc(100vh - 104px);position:sticky;top:84px;overflow-y:auto}.row-selected,.row-selected:hover{background:var(--brand-soft)}.empty-detail{text-align:center;flex-direction:column;gap:8px;padding:32px 8px;display:flex}@media (width<=1100px){.calls-layout{grid-template-columns:1fr}.calls-detail{max-height:none;position:static}}.card h3{text-transform:uppercase;letter-spacing:.07em;color:var(--faint);font-size:11.5px;font-weight:800}textarea,select{font-family:var(--sans);border:1px solid var(--line);color:var(--ink);background:var(--card);resize:vertical;border-radius:10px;padding:10px 12px;font-size:14px}textarea:focus,select:focus{border-color:var(--brand-bright);outline:3px solid #2f6fd040}.config-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.row-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.check{color:var(--ink);flex-direction:row;align-items:center;gap:8px;font-size:13px}.check input{width:auto}.days{flex-direction:column;gap:8px;display:flex}.day-row{grid-template-columns:160px 110px 16px 110px;align-items:center;gap:10px;display:grid}.holiday-row{grid-template-columns:150px 1fr 110px auto;align-items:center;gap:10px;display:grid}.mini-btn{font-family:var(--sans);cursor:pointer;border:1px solid var(--line);background:var(--card);color:var(--muted);border-radius:8px;padding:5px 9px;font-size:11.5px;font-weight:700}.mini-btn:hover{border-color:var(--brand);color:var(--brand)}.chip.draft{color:var(--amber);background:#d98a2b24}.chip.published{color:var(--green);background:#2f7d581f}.chip.archived{background:var(--bg);color:var(--muted)}@media (width<=900px){.config-grid,.row-2{grid-template-columns:1fr}.day-row{grid-template-columns:1fr 1fr 16px 1fr}.holiday-row{grid-template-columns:1fr 1fr}}.stat-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;display:grid}.stat-card{border:1px solid var(--line);border-radius:var(--radius);background:var(--card);box-shadow:var(--shadow-sm);align-items:center;gap:14px;padding:16px;display:flex}.stat-ico{border-radius:12px;flex:none;place-items:center;width:44px;height:44px;display:grid}.stat-ico .icon{width:21px;height:21px}.i-brand{background:var(--brand-soft);color:var(--brand)}.i-green{color:var(--green);background:#2f7d581f}.i-amber{color:var(--amber);background:#d98a2b24}.i-red{color:var(--red);background:#c9453a1f}.stat-body{min-width:0}.stat-card b{letter-spacing:-.02em;font-size:24px;font-weight:800;line-height:1.15;display:block}.stat-body span{color:var(--muted);font-size:12.5px;font-weight:600;display:block}.stat-body em{color:var(--faint);font-size:11px;font-style:normal;display:block}.bars-mini{align-items:flex-end;gap:4px;height:150px;padding-top:8px;display:flex;overflow-x:auto}.bar-mini{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;gap:4px;min-width:10px;height:100%;display:flex}.bar-mini i{background:linear-gradient(180deg, var(--brand-bright), var(--brand));border-radius:4px 4px 0 0;width:100%}.bar-mini span{color:var(--faint);font-size:9px}.source-row{grid-template-columns:1fr 120px 32px;align-items:center;gap:8px;font-size:12px;display:grid}.source-row .track{background:var(--bg);border-radius:999px;height:7px;overflow:hidden}.source-row .track i{background:linear-gradient(90deg, var(--brand-bright), var(--brand));height:100%;display:block}.source-row b{text-align:right;font-variant-numeric:tabular-nums}.seg{background:var(--bg);border:1px solid var(--line);border-radius:10px;gap:2px;padding:3px;display:flex}.seg button{font-family:var(--sans);color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:7px;padding:6px 10px;font-size:12px;font-weight:700}.seg button.on{background:var(--card);color:var(--brand)}@media (width<=1180px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=620px){.stat-grid{grid-template-columns:1fr}}